Registration

Your personal information will be required for us to administer your policy and claims. Further details on how we use your information, who we share it with and your data privacy rights can be found in our Privacy Notice.

Please make sure your details match those held by the bank

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Date of birth
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Account Details

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Contact Us

Need support with your account?

Email

FirstDirectoryContactUs@customer.aviva.co.uk

In order for us to verify your identity and look into your query as quickly as possible, in your email please provide your:

  • Full name
  • Full Address, including postcode
  • Date of birth
  • Contact number

Phone

You can call us on 0800 046 8310

Monday - Friday
8:00am - 8:00pm
Saturday - Sunday
9:00am - 6:00pm
Bank Holidays
10:00am - 6:00pm
Christmas Day
Closed