Forgotten your password?

Fill out the form below with your details and we'll send you an email containing a link to reset your password.

Please enter a valid email address
Date of birth
DD MM YYYY
Please enter a valid date
Please enter a valid postcode

Not registered yet?

If you have a First Directory policy but you haven't set up your online services you will need activate your account to make a claim or manage your policy online.

Register

Contact Us

Need support with your account?

Email
FirstDirectoryContactUs@customer.aviva.co.uk
Phone
0800 046 8310